Our client is one of the top-tier global law firms with over 30 offices in Asia, Australia, Europe, the Middle East and North America, and annual revenue of more than US$1 billion. With a history stretching back more than 150 years, the firm serves a prestigious range of corporate and government clients with diverse local and international requirements.
The firm has grown rapidly in recent years through the merger of three major law firms based in Australia, Asia and the United Kingdom. This has catapulted it into the ranks of the world’s 15 most elite law firms and placed it in a unique position to serve clients. However, the combination of multiple organizations has also created a need to confirm that the technology systems used each day by its more than 3,000 people are effective and globally compatible.
As a key step in this journey, the firm appointed Accenture Strategy to review its use of information and communications technology (ICT) and propose a roadmap for the future. Beyond simply verifying that its ICT systems were suitable to contribute to the success of the newly formed global firm, the business wanted to explore how the latest technology could be used to gain a competitive advantage.