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CLIENT CASE STUDY


Alcatel-Lucent's HR transformation with Accenture

Delivering cost savings while improving efficiency and employee experience through large-scale HR transformation.

Overview

Telecommunications company Alcatel-Lucent partnered with Accenture to replace its aging, on-site human resources IT systems with a cloud-based platform. Alcatel-Lucent cut its HR administration costs by 30% in 62 countries in 18 months while significantly improving employee experience.

Solution

Accenture has been a wonderful partner to achieve these three goals we had: change our HR IS platform, re-engineer our process and take over our operating activities on a day to day basis. ... What we achieved is absolutely incredible.
LAURENT GEOFFROY
Vice President
HR Transformation at Alcatel-Lucent

Results

Find out how Accenture helped Alcatel-Lucent with its large-scale transformation that reduced costs by 30 percent, improved efficiency and the employee experience.