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CLIENT CASE STUDY


Procter & Gamble: Digitization of talent management processes

Accenture worked closely with Procter & Gamble to define the data, processes and systems required to enable workforce planning and talent management processes.

Overview

Procter & Gamble (P&G) is well known for recruiting high-performing employees and putting rigorous processes in place to retain and develop those employees. An essential component of this talent retention process is succession, career and workforce planning. In spite of continued successes in these areas, P&G recognized the opportunity to better support and enable these processes by leveraging technology.

Accenture has helped P&G to digitize these key processes and provide P&G with enhanced visibility into career planning decisions for all Human Resources (HR) teams and employees globally—helping to retain high-performing individuals and make informed workforce decisions.

Opportunity
Growing excellent talent from within has been part of P&G’s DNA for decades, and it is a key to their continued success.

Digitizing its workforce planning and talent management would provide P&G with the ability to cascade leading practices consistently across the organization—with increased talent planning visibility for HR and employees alike.

Knowing Accenture’s level of experience in Human Capital Management (HCM) application development, P&G selected Accenture to provide the technology, application support and SAP capabilities required to build and deploy customized SAP-based talent management applications.

Solution

Accenture worked closely with P&G’s top leadership and its HRSS team to define the data, processes and systems required to enable workforce planning and talent management processes.

To provide the Talent by Design Solutions, Accenture has developed three, key applications:

  • My Career. A single place for employees to update their career data with an intuitive user interface: skills, performance reviews and career preferences
  • Career by Design. HR’s home page to manage talent and succession planning with integrated employee, manager and HR fed data
  • Workforce by Design. Automation of headcount planning and comparisons with actual data in real time

Results
P&G originally chose Accenture for this key talent management project because of Accenture’s people, reach and capabilities.

P&G continues to work with Accenture because our teams:

  • Take accountability and responsibility for delivering the end-to-end program
  • Proactively work with P&G’s strategic partners and vendors to manage risks and issues
  • Possess deep and extensive functional, technical and program management knowledge