In response to COVID-19, public service organizations had to rapidly change ways of working. This was essential to keep the extraordinary work of government going at an extraordinary time.
Many are rising to the occasion, but across the public and private sector, some leaders by their own admission indicate they would have been better prepared had they invested more heavily prior to the pandemic in programs that support their people’s holistic needs.
So, what do public service employees want? Our latest research found that by meeting six fundamental human needs through work, public service organizations can earn their people’s trust and unlock their full potential. We call this framework Net Better Off.
Read the full report to find out the actions that public service agencies can take to leave their employees Net Better Off.