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CAPABILITY


Program, project and service management

PPSM adopts a more strategic focus on program and service management to deliver quality outcomes.

Overview

Competing successfully in a high-velocity, software-driven world places increasing demands on an organization’s ability to execute and deliver projects at a rapid pace. These pressures have made program, project and service management (PPSM) a valued capability across the enterprise.

Leaders must reinvent management practices in their organizations to create value in a dynamic and competitive environment. Accenture Program, Project and Service Management spans the application lifecycle to drive high quality and predictable outcomes at scale for our clients.

Only 56 percent of strategic initiatives meet their original goals and business intent.
*Source: PMI Pulse of the Profession 2014

Why Accenture

PPSM has distinguished positioning borne out of our more than 30-year investment in thought leadership, comprehensive methods, innovative assets and industry specialization.

  • Industry specialization: Our 30 years of experience across more than 40 industries brings you the right mix of skills to make a real impact on your business’ performance.

  • Automation: We bring together intelligent tools, seamless collaboration technologies and work stream analytics to enable automated management capabilities, increasing productivity and delivering data faster.

  • Global scale: We deliver client work seamlessly across our Global Delivery Network of more than 50 delivery centers along with industrialized PMO capabilities.

  • Proprietary methods: Accenture has created a distinct project and program method with accompanying processes, estimators, tools, assets and templates.

  • Versatility: Our integrated approach combines technical delivery with project, program and service management expertise to support enterprise applications as well as emerging technologies.

Specific Services

Our comprehensive services for program, project and service management span the application lifecycle to drive high quality and predictable outcomes for our clients.

  • Program Management Office (PMO) establishes a governance model and implements processes and assets to drive consistent execution and enable successful delivery of targeted programs/projects.

  • Enterprise PMO determines a governance model and implements processes and assets to drive consistent execution and effectively manage broad enterprise- or department-wide programs.

  • Program and Project Execution provides resources who can orchestrate delivery and implement projects and programs to achieve a desired set of business outcomes.

  • Project Management Center of Excellence combines people, processes and assets to implement and operate an industrialized “center of excellence” for “best in class” project management capability.

  • Service Management assesses maturity of existing capability, defines improvements, establishes comprehensive processes, deploys strategy for measuring and reporting and executes ongoing management.

CLIENT CASE STUDIES