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CAPABILITY


Business Process as a Service improves agility through transaction-based pricing

Our solutions can help you outsource the services, technologies and integration points associated with managing business processes.

Overview

Accenture’s BPaaS solutions provide answers for companies looking to outsource the services, technologies and integration points associated with managing business processes.

Clients realize benefits because our solutions are:

  • Comprehensive—We provide end-to-end process support covering not just software but other functions, such as customer call handling. Additionally, we advise companies on proper design of their business models based on multiple service providers, and we help them harness potential innovations that can arise when these providers interact.

  • Informed—In developing BPaaS offerings, we draw on our extensive business-process outsourcing (BPO) experience and a deep understanding of industry objectives and challenges.

  • Open—Our solutions provide a common, one-to-many platform for automating highly standardized processes. Unlike traditional BPO—which often requires the service provider to take over an existing software installation—our solutions can be used by many organizations within a given industry, and can be paid for on a transaction basis.

The benefits of our BPaaS solutions include greater business agility, scalability and reliability, as well as lower costs through transaction-based pricing.

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