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CAPABILITY


Accenture Workforce Optimization Services

Increase productivity, improve quality and change culture; our services and methodologies are supported by the StandardsPro Suite of tools and assets.

Overview

Accenture’s workforce optimization offering is a fact-based methodical framework that drives organizational transformation. Our approach:

  • Engineered and process-oriented

  • Decisions are made based on data & facts vs. opinion & conjecture

  • Invest in tools / technology to speed client value delivery

  • Deliver not just a project, but a proven framework for organizational transformation

  • Implementation must drive results in distribution network

Why Accenture

Accenture provides services, software products and training assets to help create an efficient, organized workplace where people can work productively. Typical benefits and results include:

Increased Productivity

  • Improved productivity - typically results in 5 – 20%

  • Standardized methods minimizing training and ramp-up

  • Standard expectations - allowing a focus on execution

Improved Quality

  • Quality is defined, measured and recognized

  • Standardized processes create repeatable results

  • Workforce and supervisory training reinforce methods

Changed Culture

  • Fair and reasonable expectations enhance satisfaction

  • Incentives and rewards create a motivated workforce

  • Develops an empowered workforce and a culture of continuous improvement

Specific Services

Our services focus on preparing leadership, the workforce and the workplace:

  • Establish the work methods and visual guides so people know how to do the job most effectively

  • Set standards so people know what is expected

  • Implement labor planning, staffing, and performance reporting tools to put the right people in the right place at the right time doing the right things

  • Prepare managers to solve problems, coach the workforce and manage performance

CONTACT US

Access our online training programs

Learn more about Accenture’s Retail practice

For more information, please contact us: 

Accenture - Pittsburgh
Seven Parkway Center
Suite 800
Pittsburgh, PA 15220
Phone: 4


12.937.6042 FAX: 412.937.6381

Technical Support on Software

Pittsburgh.PWC.HelpDesk@accenture.com