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CLIENT CASE STUDY


Stedin: Award winning IT platform integration leveraging SAP Technology

Industry solutions to help navigate environmental challenges, improve regulatory compliance and operational efficiency.

Overview

To comply with government regulations and optimize business operations, Stedin wanted to unbundle its IT systems from its parent company Eneco and become more agile in responding to market developments and customer needs. The company implemented SAP’s industry-specific solution for the utilities industry by leveraging Accenture’s team of technical and industry advisors and proprietary tools and assets.

The implementation helped Stedin optimize processes to improve productivity and efficiency, reduce costs by rationalizing IT systems and segregate its IT systems from the energy supplier to comply with government regulations.

Opportunity

Stedin needed to comply with government regulations that mandated segregation of IT systems between a grid operator and an energy supplier. Stedin recognized this as an opportunity to unbundle its IT systems as a way to optimize business operations, become more agile in responding to market developments and gain an integrated view of the customer. To optimize and support grid-market processes, Stedin chose to implement SAP’s industry-specific solution for the utilities industry (SAP IS-U) modules.

Solution

With a team that included SAP consultants from its Technology team and utilities industry advisors from its Resources group, Accenture brought in a combination of technical skills and industry knowledge to implement the solution. In addition to market-leading SAP IS-U capabilities, the Accenture team leveraged an array of proprietary tools and assets, including:

  • Accenture Delivery Methods Estimator for change enablement and effort estimation for the system implementation, including workday and work stream estimates.

  • Accenture Delivery Methods provide the framework to guide global multidisciplinary teams on how best to achieve the client's business goals.

  • Accenture Code Review Tool to check the quality of code.

  • Templates from Data Migration Street to aid in the migration process.

  • Test scripts and report templates for creating and executing test scenarios.

  • SAP Training systems to facilitate client workshops.

Results

The SAP implementation provided Stedin with a fully integrated IT platform that is independent and better organized according to its business needs and helped achieve the following objectives:

  • An independent IT landscape allowing the optimization and rationalization of process chains within the company, resulting in efficiency and productivity improvements.

  • With all client data now on a single platform, an integrated view of the customer has enabled the company to be more customer focused, leading to improved customer satisfaction.

  • Eliminating redundant systems and data resulted in improved data quality and reduced application development and maintenance costs.

After the successful go-live, the project earned the 2014 SAP Quality Awards Silver metal for exceptional business transformation in The Netherlands.