The intelligent operations blog
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Delivering personalized digital customer experiences in real-time on a vast scale demands massive organizational transformation.
Forget science fiction. Here’s a sneak peak of three ways procurement organizations are using AI in source-to-pay.
How Accenture and GSK are building personalized, analytics-enhanced content experiences
With suppliers playing an important role in companies’ ecosystems, strong supplier management is equally critical.
There’s a new equation for producing outcomes in #procurement: people + digital = value
SLAs are a hallmark of procurement outsourcing. So how is it possible that clients can still be dissatisfied