A recent Accenture survey found that nearly 30 percent of retail banking customers in the United States and Canada would likely consider a branchless digital bank if they were to switch from their current bank. Digital is changing the world as we know it, and every aspect of banking is evolving in response to—and to capitalize on—the phenomenon. Finance and Risk (F&R) is a key component of the change. In our view, to be competitive in this increasingly digital world, banks will need to move beyond incremental improvements in the F&R function.
In this report, Accenture suggests six areas that chief financial officers and chief risk officers should examine now to remake F&R into a competitive asset for an even more digital, connected world.
Download the full report [PDF, 1.4 MB]