Digitally connected consumers, looking for lower prices, greater convenience and a seamless experience when buying, receiving and returning products, are forcing post and parcel companies to rethink traditional parcel delivery.
In our latest research “Adding Value to Parcel Delivery” we identified more than a dozen trends impacting parcel delivery service, an industry that is projected to grow 9 percent annually to more than $343 billion globally by 2020. As postal organizations around the world continue to face revenue challenges created by dramatically reduced mail volumes, focusing on competitive parcel delivery products, services and supply chains can help close the revenue gap.
DOWNLOAD THE RESEARCH SUMMARY REPORT [PDF, 1.4 MB]
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