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Mastering multi-speed IT in banking

Matching the speed of technology delivery to the evolving needs of the business

Overview

Banking CIOs have a tough balancing act on their hands. They have to keep core systems up and running while being pulled by digital to establish new markets, capture new revenue streams and provide enhanced, customer-centric services.

In this complex, multi-dimensional world, how do banking CIOs decide where to focus finite amounts of time, talent and investment to drive business innovation and growth? The solution lies in mastering multi-speed IT—understanding how to shift technology delivery to the right gear at the right time to achieve the right outcome.

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Key Findings

Multi-speed IT enables banking business needs to be delivered at differing velocities, allowing banks to compete at pace across all their key markets.

Far from a one-size-fits-all approach, it must be built upon a multi-faceted IT operating model incorporating three important and interconnnected components:

  • Enabling multi-speed change delivery, using DevOps and Agile governance to balance pace with traditional delivery.

  • Decoupling enterprise architectures using APIs built on service-oriented architecture services.

  • Providing dynamic, automated support for change delivery and technology releases using dynamic planning capabilities and cloud infrastructures.

Recommendations

A nexus of market drivers, customer behaviors and digital demands is driving profound shifts in the banking business and IT environment. These require a revolution in how CIOs operate their IT organizations. By mastering the art of multi-speed IT, CIOs can become integral to the business’s success in reaching its many destinations.

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Authors

Nicholas Bayley

Nicholas Bayley
Managing Director – Accenture Strategy
Technology Strategy

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Chris Hoover

Chris Hoover
Managing Director – Accenture Strategy
Technology Strategy

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Ashish Mehta

Ashish Mehta
Senior Manager – Accenture Strategy
Technology Strategy

Mail to Ashish Mehta. This opens a new window.



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