Unfortunately, in today's environment, enterprise IT is no longer seen as the optimal organization to quickly achieve business outcomes, nor to drive innovation, according to Accenture Strategy research.
In the as-a-service era, with IT and business capabilities available on demand, business unit leaders and managers are increasingly contracting with cloud-based service providers, with or without the support of enterprise IT.
Such workarounds could be putting the business at risk however. IT must reinvent itself to drive technology-led business solutions as a service broker.
In this new role, IT can not only protect the business but also help it achieve greater outcomes.