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LATEST THINKING


The era of the intelligent insurer

Technology for people

The biggest innovations in insurance over the next three years will not be in the technology tools themselves, but in how we design them with customers, agents, employees and other human partners in mind.

The digital revolution today is an age of human empowerment: Rapid advances have created a people-centric technology environment, where the power lies with people to shape technology as they see fit.

The Technology Vision for insurance takes an annual look across the insurance landscape to identify emerging technology trends that hold the greatest potential to disrupt businesses, industries and people.

Register to download a high-level overview or the executive summary

Once you have registered, we will send you the full report when it becomes available, toward the end of March.



"79% of insurance executives agree that AI will revolutionize the way they gain information from and interact with customers."