Experience Consulting Senior Manager
Location: Doha, Qatar
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 537,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
Over the past several years we’ve seen major advances in the world, and much of it is thanks to digital technology. However, people continue to experience challenges and complexity every day. People deserve better. At Accenture Interactive, our mission is to not only make every experience people have with our clients meaningful and productive, but also to help improve daily life. Our team – our Accenture Interactive family – is designed from the ground-up to envision and create experiences that are not just better than what came before, but the best and most transformational on the planet. Our culture is casual and fun, with best of both worlds – agency and consulting, with an emphasis on innovation, creativity and freedom to experiment. We put a strong emphasis on mentoring, enablement of growth and learning. Our colleagues from more than 30 countries act as an interconnected team that exchanges across country borders to ensure maximum efficiency and quality of delivery.
There will never be a typical day at Accenture Interactive, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this dynamic and evolving space. Here’s a snapshot of your responsibilities.
In your Experience Architect role, you will be responsible for shaping Experience led transformations across industries, operating at the intersection of creative, business, and digital technologies.
You will typically perform the following tasks and responsibilities:
Work in teams to provide essential insight and leverage on business problems through a digital lens
Support the project teams with quantitative and strategic analyses of businesses concerning their customer experience functions and efforts
Synthesize and communicate recommendations
Develop client relationships, presenting to a wide range of audiences, and work day-to-day with clients
Structure and carry out essential research and analysis
Liaise within Accenture team members to develop compelling technical and commercial proposals on Accenture Interactive offerings across industries
Contribute in developing thought leadership in areas covered by Accenture Interactive offering
Skills and Qualifications
9 to 13 years’ experience in management consulting, investment banking, venture capital, start-ups or digital players
Experience in defining and bringing to life digital products / digital marketing / loyalty / eCommerce / campaign management / customer experience management
High motivation and interest for Digital topic is a must
Proven ability to collaborate within a multi-disciplinary team operating at the intersection of business, design and digital technologies
Demonstrated strong business acumen
Creative, yet structured problem-solving skills
Strong quantitative and analytical skills
Excellent communication (written and oral) and interpersonal skills
Ability to manage multiple parallel tasks
Highly motivated individual who is looking to learn and grow with the company
International work experience is a must
Experience in defining and bringing to life customer experience driven transformations is a plus
Cross-industry experience; public sector, telecoms, retail, tourism, financial services
Arabic speaker is a plus
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
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Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.