Workplace Enablement: Services Overview

CIOs have a number of tools and trends at their disposal to drive higher levels of workforce performance and lower IT costs.

Advanced collaboration technologies, mobile solutions, universal connectivity, cloud sourcing and the convergence of voice, data, video and telephony can be part of any CIO’s arsenal to create a highly efficient workplace that enables employees to work at any time, from any place, via virtually any device.

However, tackling the challenge of transforming the workplace is daunting: Managing the system and software upgrades can be time-consuming, expensive and disruptive, while making sense of a vast vendor landscape can be confusing.

Accenture is uniquely positioned to help organisations maximise the value of their computing technologies and services and, at the same time, establish an environment that unleashes new levels of workforce efficiency, agility and productivity.

Accenture can help organisations create a cost-effective, flexible and highly productive IT environment that enables high performance. We offer:

• Deep skills and experience. Our more than 15,000 Infrastructure professionals have helped more than 1,000 organisations in 52 countries identify, design and implement workplace solutions, including multi-language, multi-site deployments.

• Fast outcomes. In just six to nine months, we can help clients reduce the cost and complexity of their workplace infrastructures—with minimal disruption to the business.

• Scalable sourcing models. We apply diverse sourcing models to scale the workplace, keep up with business demand, speed execution and reduce costs.

• Phased (and industrialised) approach. We apply field tested and reusable tools, methods and processes so our work is delivered consistently around the world and with less risk. With our phased approach, we standardise technology, tools and processes, enhance and automate both technology and IT processes and link IT operations to business objectives.

• Vendor independence. Accenture is the world’s largest technology-independent strategy and IT solutions provider.

Contact us to find out how we can help you create a workplace that drives high performance.

Accenture Workplace Enablement services help clients rationalise, enhance and transform their IT work environment with solutions that focus on:

• Workplace technology: Accenture offers end-to-end workplace technology services that can enhance the performance of workers who are responsible for driving the business forward. One of our most important offerings—workplace technology for Microsoft—involves standardising and upgrading operating systems. Our deep experience and our relationship with Avanade—an Accenture majority-owned business dedicated to helping organisations maximise their Microsoft investments—make us particularly well qualified to help clients manage the complex migration of their operating systems from Windows XP to Windows 7.

• Communications and collaboration. Accenture can help organisations get more value from their existing communications networks and future IT investments. With on-premise and cloud-based solutions, we can form an integrated communications capability that spans work sites and geographies.

• Workplace outsourcing. Our workplace outsourcing services reduce workplace complexity by providing end-to-end management of distributed computing environments and infrastructure—from desktops, laptops and mobile devices to messaging and file and print services.