Network Technology: Services Overview

Clients around the world trust Accenture to optimise and integrate their network technologies in a way that supports their business priorities and enables greater organisational agility. We offer:

• Deep skills and experience. We have approximately 1,700 networking professionals and an additional 16,000 professionals focused on infrastructure delivery.

• Global reach. Our global delivery network and network operation centres in Dallas, Texas; Bangalore, India; Prague, Czech Republic; and Frankfurt, Germany leverage a scalable multi-protocol label switching (MPLS) backbone, delivering network services seamlessly (and with minimal risk) from any of our global delivery locations to any client location.

• Industry know-how. We understand the network requirements of diverse business sectors.

• Vendor independence. Accenture is the world’s largest technology-independent strategy and IT solutions provider.

• A business focus. We help organisations optimise their network capabilities to generate measurable and meaningful business results.

• A robust set of delivery assets. We offer field-tested tools, methodologies and practices, as well as custom and pre-built solutions, to improve the speed and quality of our network solutions.

• Unmatched outsourcing services. Currently, we have more than 345 infrastructure outsourcing clients in 49 countries. Recently, the International Association of Outsourcing Professionals ranked Accenture No. 1 on its Global Outsourcing 100 list for the fifth consecutive year.

Accenture Network Technology Services help clients improve the performance of their critical applications, reduce risks and support fundamental business needs. Our specific services include:

• Network optimisation. Accenture provides a comprehensive and integrated suite of services that range from initial network assessments to specific network performance improvements. As part of this offering, Accenture’s telecom expense management services can deliver cost savings—typically between 10 and 20 per cent—by optimising various aspects of an organisation’s network operations.
  
  
• Wireless. Accenture helps organisations meet the needs of their increasingly mobile workforces with a full range of strategy and engineering services—from business case development to design and deployment to ongoing operations. Strategic alliances with leading technology suppliers and deep skills in Wi-Fi, 2G/3G/4G cellular, WiMAX and other wireless technologies allow us to establish—and then optimise—wireless networks for any business.
  
  
• Network service management. To help companies address the efficiency and performance challenges that arise when managing network infrastructures, Accenture has developed an integrated, end-to-end service solution for enterprise networks, infrastructures, applications and systems. The solution—which encompasses both security management and system management services—helps ensure that the specified network components are in place and working properly to effectively support business and IT objectives.
  
  
• Network outsourcing. To maintain an optimised network over time, Accenture helps clients create and maintain a more cost effective, stable, responsive and reliable network infrastructure through outsourcing. Specifically, Accenture can assume responsibility for a number of network-related functions, including network management, telephony management and IP contact centre management.