The Genie Is Out of the Bottle: Managing the Infiltration of Consumer IT Into the Workforce [PDF, 3.12 MB]
With few companies having effectively tackled the implications of IT consumerization, the Accenture Institute for High Performance conducted a research on IT consumerization. The study was aimed at understanding the breadth and depth of this phenomenon; its drivers, benefits and drawbacks; and the strategies companies are using to manage it.
The Promise of Consumer Technologies in Emerging Markets [PDF, 497KB]
Employees in organizations worldwide are using their Androids, iPhones and iPads—together with YouTube, Google Apps and Skype applications—to grapple with on-the-job challenges.
Making Inclusive Growth a Reality: Lessons from India [PDF, 340KB]
Reaching the lowest-income segments as both employees and consumers.
World Economic Forum: India Economic Summit Briefing Material [PDF, 1.7MB]
This briefing provides background and context on India’s current situation and explores the opportunities and challenges that business leaders and policy-makers need to consider as India prepares for its next stage of growth. It's the third year Accenture has been asked to manage the report presented at the World Economic Forum, India in November 2011.
Why Governments Must Do Better with Web 2.0 [PDF, 353 KB]
Public expectations for engagement and transparency on the part of governments are rising. To meet those expectations, new web technologies will have to be fully integrated into government operations. This article from the Public Manager argues that effective government use of Web 2.0 technologies needs to be part of a comprehensive “citizen relationship management” strategy.