Risk Management and Compliance Processes

Overview

Accenture created an automated Web-based system for compliance processes to reduce risks and increase information transparency using an employee self-service model.

Business Challenge

The bank wanted to better manage compliance processes and provide automated workflow and reporting for many functions that were performed manually. It aimed to design and develop a web-based system of record for all employee-related compliance data, allowing employees, managers, and compliance personnel to view compliance profiles, while encouraging a self-service model.

How We Helped

Accenture designed future state process flow diagrams and use cases as well as the base solution for core compliance functions: registrations, outside accounts, outside business activity, private investments, and political contributions. The team also formulated the functional and technical requirements.

High Performance Delivered

Accenture collaborated with the client to accomplish the following goals:

Reduced regulatory, legal and reputation risks, supporting global and region-specific requirements.
Began moving ownership of registrations compliance activities to managers and their employees.
Minimized time required to become properly registered (new and changed roles).
Greater transparency of information throughout the process.

North America-based Global Investment Bank: Risk Management