Accenture Service Delivery Platform for the Communications, Media and Technology Industries

Driving high performance through next-generation service innovation, management and delivery

Today’s complex service creation environment, and a more competitive marketplace, requires a new generation of technologies and enablers. Accenture’s award-winning Service Delivery Platform has helped leading providers reduce time to market for new services by as much as 75 percent.

Accenture has created a new generation of SDP capabilities—a platform that:

• Leverages open standards to integrate critical enablers from access to applications to network to the business support system and operations support system.

• Enables better collaboration with internal and third-party sources.

• Integrates new services more rapidly, including leading-edge components such as IP video, mobility and cloud-based services.

• Supports end-to-end device management.

• Delivers a unified customer experience.

• The Accenture Service Delivery Platform can help companies advance toward high performance by accelerating time to market, reducing risks and costs of service innovation and delivery, increasing flexibility and agility, just to name a few benefits.

• Accenture 4G Accelerator Solution 
• Accenture Solutions for New-Product Development and Innovation 
• Finding the Mobile Competitive Edge 
• Turkcell: Service Delivery Platform 

Accenture has worked with virtually every major communications company in the world. Our SDP case studies demonstrate how Accenture is helping clients—from wireless and wireline providers to cable and satellite companies, to high-tech and broadcast businesses—advance toward high performance across the entire digital value chain.

Measurable results
We can point to specific metrics Accenture has delivered on for our clients. We helped 3 Italia generate 75 percent cost savings by reducing its time to market for wireless services. Turkcell realized a 70 percent reduction in its time needed to release a new service.

Alliances
We maintain a powerful network of alliances with leading companies in the service delivery platform marketplace, allowing us to incorporate leading technologies and products into our solution.

Integrated consulting, outsourcing and technology capabilities
Accenture’s comprehensive solutions and services that cover consulting, outsourcing, managed services and systems integration can help drive innovation as well as more cost-effective service development and delivery.

Core functions of the Accenture Service Delivery Platform

• Service management: Provides the run-time environment for managing service development and service exposure control.

• Business process orchestration: Provides process orchestrations and business process modeling capabilities.

• Service orchestration and brokering: Provides “blended services” logic, orchestrating events across network and service platforms, external platforms and systems, and BSS/OSS.

• Converged subscription management: Provides the aggregated master of all the technical data needed to provision, activate, execute and operate value-added services.

• Content delivery: Provides full administration of the content repository, as well as dynamic and multi-type content delivery functionalities and management of content rights with both content providers and end users.

• Security/access, authorization and accounting: Provides common functions for network and services platforms to control the user access and track events for accounting purposes.

• Policy/quality of service: Provides both generalized and specialized policy decision points to manage service-level agreements, quality of service, etc.