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Delivering profitable services that make consumer technologies work (December 2010)
Consumers are challenged when it comes to making their electronic devices work together optimally. That's an opportunity for companies that can provide premium support.
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The coming of the cloud corporation (December 2010)
Cloud computing is unleashing innovation among existing and new players in a way that underscores the continued importance of outsourcing providers.
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Ten enterprise learning imperatives for a new generation of business challenges (December 2010)
Enterprise learning is now a strategic capability, given today’s challenges and pace of change. Executives should give priority to these ten learning imperatives.
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Human capital strategy as a business differentiator (November 2010)
To succeed today, organizations should pursue a comprehensive human capital strategy integrating talent, leadership, culture and organization models with business goals.
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Keys to a successful fixed-access broadband deployment (October 2010)
Realizing the business case for broadband networks depends not only on the right strategy, but also on industrializing deployment to cut costs and risks.
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Getting retail right (September 2010)
New Accenture research highlights the importance of the physical retail channel in the communications, media and technology industries, and how far most companies have to go to improve that channel.
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Balancing efficiency and innovation in global operations (September 2010)
To compete more effectively, companies must improve their efficiency while also embedding innovation and market responsiveness into global operations.
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Countering today's cyber threats (August 2010)
New and escalating information security threats have made cyber risk management a management priority requiring attention at the highest levels of the enterprise.
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Engineering talent for a new era (June 2010)
Augmenting a company’s engineering staff with outsourced services can be a way to reduce costs, manage variable staffing needs and drive local innovation.
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Monetizing mobile bandwidth (June 2010)
The rapid proliferation of mobile devices threatens to cause network congestion and slow the delivery of data services to customers. Here’s how to avoid that problem.
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Expanding network capacity at less cost (May 2010)
Network executives are under pressure to increase capacity to meet the growing demand for data services, even as their companies struggle to reduce costs.
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How chief marketing officers can drive a new growth agenda (March 2010)
In an uncertain business environment, every business decision must be made with the customer in mind. Marketing must help shape strategy, not just execute it.
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Driving growth through customer loyalty (February 2010)
New Accenture research into the current state of customer satisfaction highlights major areas of disaffection as well as keys to achieving better customer loyalty.