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Network Outsourcing to Drive Cost-Effective Growth (December 2009)
Network outsourcing is emerging as a way to achieve lower-cost service delivery while also supporting long-term profitable growth.
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Driving Growth and Innovation in China’s Telecommunications Marketplace (November 2009)
Success in China’s communications market requires distinctive approaches to broadband deployment, network operations and new-product development.
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Using Analytics to Generate Insight into your Workforce and Organization (November 2009)
Analytics can improve workforce planning, align the organization with business strategy and derive better business value from workforce talent.
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Innovation Strategies for the Communications Industry (November 2009)
Executive Jean-Philippe Vanot discusses the importance of innovation, collaboration and customer-centricity to France Telecom’s growth strategy.
- Planning an Effective High-Speed Broadband Deployment (October 2009)
Consumer demand for high-speed networks is strong, driven especially by mobile broadband connectivity. But effectively monetizing broadband deployment will be a challenge.
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Driving Growth and High Performance in China's Communications Industry with a Next Generation Operations Support System (September 2009)
The communications marketplace in China is more dynamic and challenging than ever. As operators embark on one of the largest infrastructure investments the world has ever seen, they must consider the underlying support systems needed to realize an adequate return and drive better business performance.
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How to Drive Revenue Growth and High Performance from Broadband Investments (September 2009)
The communications industry is at the start of one of the largest investment cycles in its history. Around the world, providers are poised to invest more than $1 trillion over the next 10 years in high-speed broadband networks.
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Managing Risk for High Performance in Extraordinary Times (August 2009)
Are companies learning the lessons of past failures to create new risk management processes, tools and training equal to the challenges ahead?
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Here Comes Everything: Bringing Networking to Everyday Devices (July 2009)
Companies across a wide range of industries are about to make networking a commonplace feature of the objects and devices we use every day. Internet connectivity for electronic devices—smart phones, PCs, book readers—is becoming a standard feature.
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Staying Ahead of the Changing Marketplace for Consumer Technology Devices and Services (June 2009)
Mobile devices, social networking applications and other consumer-related innovations have gained notoriety and generated significant revenues for high-tech, communications and content companies in recent years. These devices and applications are dramatically reshaping the way consumers communicate, learn and entertain themselves.
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Effective Decision Making for Uncertain Times: Strategies and Practices for High Performance (May 2009)
Companies must think through both the positive and negative consequences of decisions made in this fast-paced environment. Gaining the benefits of first-mover advantage is paramount because many open or partially open doors will shut as the competitive paths forward become clearer.
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The Business Case for Social Learning: Dealing with the "Capability Recession" at Lower Cost (April 2009)
Have you heard of the "capability recession"? For many organizations, the economic downturn is having a noticeably negative effect on workforce productivity, engagement and performance. One important question for impacted companies is how to generate better performance from their existing workforce.
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Finding the Mobile Competitive Edge: Winning the Race to High Performance in the Wireless Technology and Services Industries (March 2009)
Recent Accenture research found that, although the various different types of companies competing in the mobile, networked marketplace have their inherent strengths—carriers, software firms, high-tech companies, electronics retailers and so forth—no particular type of company has emerged as a dominant force.
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Managing New-Product Development and Innovation in Challenging Times (February 2009)
The communications industry faces stiff challenges today, not all of them related solely to the current economic volatility. Margins for traditional communications services have been declining for years, and a range of new products is not yet making up the difference.
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Trendsetters in the Networked World? Look to Consumers in the Emerging Economies (February 2009)
There was a time when new telecommunications services, consumer electronics developments and media content were invariably tested in developed nations and then eventually made their way to the developing world. That time is rapidly coming to an end.
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Premium Customer Support as a Key to High Performance in a Networked World (January 2009)
Success factors for companies operating in the communications, media and technology marketplace will be masking technical complexity for consumers and providing them with high-quality, unified customer support. Customer-centric design and service increase the value consumers derive from their products and services.
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Sustaining Shareholder Value and High Performance in the Broadcasting Industry (January 2009)
The broadcasting industry continues to experience dramatic change, caused by new technologies, heightened competition, ever-increasing consumer choices and market convergence. To position themselves for long term success, executives need evidence based guidance more substantial than anecdotes, vendor hype and trade press reports.
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