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Shared services and high performance in a multi-polar world (October 2007)
The business case for shared services most often focuses on cost efficiencies. Accenture believes, however, that shared services is also an important enabler of success in a multi-polar world—a world requiring effective operations across regions of dispersed economic power.
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Achieving High Performance in the Japanese Insurance Industry (July 2007)
Japanese insurers must have in place a clear roadmap for the strategies and capabilities necessary to achieve high performance; this article looks at the characteristics of a high-performance insurance company.
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Walking the talk: Making the workforce investments that drive high performance from the finance function (May 2007)
Feel as if your finance organization is underperforming …not contributing as much as it should to business value? The problem might be an underinvestment in your finance workforce.
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Return on Learning, Part 8: Using technology to create a high-performance learning organization (May 2007)
New technologies, properly deployed, can support dramatic improvements in the business impact of enterprise learning.
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Revolutionizing HR Transformation for Business Impact (April 2007)
If HR transformation is to be successful, a new "portfolio-based" approach to creating business value through HR is necessary. This approach focuses on the needs of the business, not just on creating new HR roles, governance and jobs.
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Return on learning, Part 7: Running learning like a business (April 2007)
Increasing the business value generated from enterprise learning depends on running learning like a business: improving program management capabilities, leveraging technology in learning delivery and using more effective sourcing strategies.
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Communications, Media and Technology: Mastering Social Ecosystem Marketing (March 2007)
New global research from Accenture provides provocative and practical insights for communications, media and technology companies about how to more effectively understand, segment and market to their digital customers. Understanding your customers' extended household and social ecosystem is key.
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Return on Learning, Part 6: "Phenomenal Learning" : A Key to Enterprise Learning Transformation (March 2007)
Cost control and efficiency are important goals of an enterprise learning transformation program; but so is delivering "phenomenal learning"—creating a surprising and delighting level of excellence in every aspect of the training experience.
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Exploiting the Full Potential of Mobile Video Services (February 2007)
For communications service providers, mobile TV services have real potential to boost top-line revenue growth, increase market share and improve customer satisfaction and retention. The scale of the opportunity is enormous. According to Accenture and IDC estimates, the mobile TV market value will be worth $30 billion by 2009.
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Return on Learning, Part 5: The Role of Governance and Leadership in Learning Transformation (February 2007)
A distinctive characteristic of any organizational transformation program is that it takes time—often several years if high performance is to be achieved and sustained.
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Return on Learning, Part 4: Maximizing the Business Impact of Enterprise Learning (February 2007)
One of the most important trends in enterprise learning is the ever-sharpening focus on linking corporate training programs to the business.
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Driving Successful Outsourcing through the Transformation of the Retained Workforce (January 2007)
Frequently forgotten in the details of an outsourcing arrangement are the retained workforce and the portion of a business process remaining in-house. Here's how to make sure transformational outsourcing effectively improves the performance of both the outsourced and retained portions of a business process.
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Embedding Change Management into Your Service-Oriented Architecture Development Strategy (January 2007)
A major shift in information systems and business solutions development is now under way: a move from application-centric to services-centric computing, also known as service-oriented architecture.