Outlook Articles by Issue: 2002 Outlook Point of View
Subcategory Section
- What Makes a Good Business Model, Anyway? (January 2002)
Imagine a world where employees understood what it takes for their company to make money.
- Why Telematics is Moving into the Realm of Transforming Technologies (January 2002)
Telematics—the ability to wirelessly provide information to or extract information from vehicles and industrial equipment, such as generators, pumps, and heating and cooling systems—has been steadily evolving over the past decade.
- The Message Explosion - The Future of Customer Care (February 2002)
In today’s market, customer loyalty is the key to success, and businesses need to develop it with each interaction. Messaging technologies provide an opportunity to intelligently and cost-effectively interact with customers at scale.
- Beating the Impact of Economic Recession - The New Strategic Priority for eCommerce(February 2002)
Executives remain committed to eCommerce and are now embracing it as the way to counter the impact of the economic slowdown.
- Fortune Favors the Innovative: How New Forms of e-Commerce Will Transform the Business Landscape (February 2002)
u-Commerce has the potential to transform the business landscape. Although there will undoubtedly be risks for early movers, the payoff for companies that get the change right could be substantial.
- How to Beat the Budget Blues (February 2002)
Companies are using technology to replace outmoded practices with efficient, flexible budget systems that can improve performance and boost shareholder returns.
- Little Fanfare, Big Potential: How Subsidiary Trading Helps Create Value in Financial Services(February 2002)
Accenture believes that financial institutions can continue to reshape themselves through the savvy use of smaller but significantly more numerous deals involving subsidiaries.
- Alliances - Learning to Change(February 2002)
Companies pursue alliances for a variety of reasons: To reach new customers and access new technologies. To pool capital. To build scale. To share and reduce risk. And to change their organization.
- Voice Commerce: A Sound Proposition for Business (March 2002)
Stunning advances in voice-activated technologies and the resulting innovative and customer-pleasing business applications have caught the attention of business executives worldwide.
- The Era of Wireless Entertainment has Begun (March 2002)
Personalized ringtones and silly cartoon characters. Daily horoscopes, music, celebrity gossip and movie trailers. Wall Street without wires.
- Beyond the PC - Television Commerce Brings e-Commerce Potential into Every Home(March 2002)
Accenture research shows that over the next three years television commerce will experience a seven-fold increase over current levels of activity.
- Interactive TV Services: Take Advantage of Time to Define Roles, Identify Capabilities (March 2002)
In recent years the television industry has invested heavily in digital infrastructure, from satellites to two-way broadband networks, in anticipation of the financial bonanza that was to come from interactive television (iTV).
- Voice Commerce: A Sound Proposition for Business (March 2002)
Stunning advances in voice-activated technologies and the resulting innovative and customer-pleasing business applications have caught the attention of business executives worldwide.
- Extending the Service Efficiency Frontier with New Service Management Models (April 2002)
Tighter sales margins and burgeoning levels of commoditization are two reasons for underusing exceptional service management capabilities.
- Rethinking the Role of the Entrepreneurial Leader (May 2002)
Seven in 10 of the CEOs Accenture surveyed believe their organizations as a whole will be more entrepreneurial in three years’ time.
- Taking the 'Profits First' Approach to Customer Relationship Management(May 2002)
Few would question that customer relationship management (CRM) has generated value for many companies in the past several years.
- Entrepreneurship Around the Globe: Adapting to Different National Environments (May 2002)
The most important prerequisite of entrepreneurship is a social and cultural environment in which achievement and wealth creation are held in high regard.
- From Pre-Deal to All Systems Go: Eight Practical IT Integration Imperatives to Help Drive M&A Success (May 2002)
In spite of a softer economy and a changing business landscape, mergers and acquisitions remain a vital part of many companies' overall strategies to attain and maintain competitive advantage.
- Collaborative Manufacturing: Making More by Making Less (June 2002)
A variety of drivers are having an impact on manufacturing, including increased competitive pressures, more demanding customers, shorter product life cycles, shorter times to market and the advent of a great many enabling technologies.
- Getting Your Money's Worth - Focusing Chemical Companies' Customer Relationship Management Investments (June 2002)
Unlike customer service and sales capabilities, the key CRM capabilities that drive financial performance in marketing differ between the commodity and specialty segments of the industry.
- Research and Development in the 21st Century: Web-Enabled Innovation Comes of Age (July 2002)
Web-enabled research and development? But of course. The Internet, built by researchers has been used to extend their reach for nearly 30 years.
- The Business of Privacy: Managing Privacy Issues Rationally, Proactively and Sensitively (August 2002)
Technologies such as the Internet, global positioning systems (GPS), biometrics, sensors, cameras and microphones are all around us.
- Uncover Hidden Competitive Value Using Information Strategy (August 2002)
Research reveals that while most companies use information to support their current business model, many lack focused strategies to competitively leverage information.
- Nanotechnology and Business: The Power of Being Small (August 2002)
Although it has long been considered a criticism to accuse someone of being "small-minded," in fact, that approach best describes a burgeoning opportunity today for technology-related businesses.
- Leadership and the Connected Corporation: Maximizing Relationships for Success (August 2002)
Leading companies today need to operate in a much different way than we ever have. In the past companies were much more vertical and hierarchical. But today leading companies need to strive to become connected corporations.
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Outlook Point of View 2002 - Accenture Outlook
Learn about the Accenture Outlook articles contained in the Outlook Point of View 2002 issue.
outlook point of view 2002, outlook articles, accenture outlook
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