Outlook Special Edition, December 2001
For years now, we have seen in business a strong trend toward collaboration. Companies are continually forging new alliances across traditional industry and geographic boundaries. Fierce competitors, who once may have seemed unlikely partners, are suddenly joining forces.
It has become common to hear news of these innovative deals, by which companies seek to expand their capabilities and improve—or radically change—the way they do business. Some of the most exciting stories are coming from the world of outsourcing. We are seeing real and compelling examples of rapid transformation enabled by outsourcing, with impressive results in terms of share price and competitive advantage.
This Outlook Special Edition examines how some companies are taking outsourcing to an entirely new level, which we at Accenture call business transformation outsourcing. The authors define the concept, look at the critical role senior executives play in structuring outsourcing deals and ensuring their success, and outline the value of a collaborative versus a client-to-vendor relationship.
While outsourcing has long been important to our company, Accenture is placing a new emphasis on its power to fundamentally transform entire enterprises at speed. More and more, our clients are considering outsourcing as a strategic tool for change, and it is our business to help them drive change and deliver innovation. Therefore, we have been shifting our business to include more long-term outsourcing agreements.
Today we are helping clients use information technology to reinvent business applications and operations. We are working with clients to create new and innovative ways to design, build, manage and operate business functions in a way that better aligns costs around strategic goals.
We believe that the success stories we are seeing in business transformation outsourcing, both inside and outside of our client work, will continue to drive this trend in business collaboration. I hope you find this Special Edition useful as you consider ways to grow or transform your business.
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