Outlook Articles by Issue: 2000 Outlook Point of View
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  • Process-Centering: New Relevance for the eEconomy (February 2000) (February 2000)
    The nineties witnessed the introduction of the process-centered organization but not its full impact. The real story has only recently surfaced, as organizations with several years invested in process-centering have begun reaping the full extent of its rewards.
  • Extend your enterprise systems (April 2000)
    It's a simple and obvious wish, to have such seamless integration between a core being and a newly-added part that they cooperate flawlessly–unconsciously, even. But getting there has taken decades of learning and technological evolution.
  • Leading as a team (July 2000)
    One reality in today's organizations is that leadership, traditionally regarded as the domain of charismatic and strong-willed individuals, must increasingly be exercised by teams.
  • New media. New value: The music revolution (July 2000)
    The music industry is on the cusp of a revolution. Three simultaneous developments are transforming the way in which consumers buy music, listen to it and store it.
  • iService: The competitive edge for financial service providers (October 2000)
    The U.S. economy is experiencing the longest period of growth in its history, yet in the last fiscal year most major U.S. banks lacked earnings growth. That might be the clearest indication of how far banks are falling behind in the eEconomy.
  • CRM Investments Finally Ring True (November 2000)
    Once a regulated, network-focused business, the communications industry today is embracing a more prevailing truth: the customer really does rule.
  • Who Needs Information Design? (November 2000)
    Information technology professionals have done a good job of providing broad access to data. In fact, we are deluged with data. Now the problem is not getting enough information, it is making sense of that information. 
  • The Rich Aren't So Different After All (December 2000)
    Each year financial service firms spend huge amounts of money to win a larger share of the affluent investor market, defined as households with at least $500,000 of assets available for investment. Research by Accenture suggests that much of this spending is misguided. 
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Outlook Point of View 2000 - Accenture Outlook 
Learn about the Accenture Outlook articles contained in the Outlook Point of View 2000 issue.
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