Innovation: Why less is the new more
Customers continue to demand greater value at ever-lower prices. But for many companies, the ability to produce savings through more traditional cost-cutting measures is nearly exhausted. The solution: Combine cost-cutting initiatives with design and development activities, using cost-driven product and service innovations to create new streams of profitable growth.
Innovation II: A matter of focus
Successful innovators do not all follow the same strategy. What matters most is deciding what kind of innovator you are—an R&D-driven leader, or a follower gaining the necessary know-how by acquisition or partnering—then putting all your resources behind that decision.
Information Technology: How secure is your confidential data?
A company’s approach to data protection and privacy should be more than legally compliant. It must be a core part of both the organization’s business value proposition and its culture, as well as global in scope. Here’s how it’s done.
Multi-Polar World: Creating a winning geographic strategy
Businesses that thoughtfully examine and measure the time customers spend with them, and then either reduce the time costs or enhance the time value of their offerings, can gain an advantage that will continue when the economy recovers.
Public Service: Beyond the e-government hype
In their efforts to make government more accessible and transparent, public-sector managers across the globe are rushing to adopt the latest Web-based technologies. But establishing stronger connections with citizens requires a giant step beyond the technology itself and a focus on generating real, lasting public value.
Outsourcing: Industrialize and innovate
Outsourcing has succeeded because of its ability to reduce risk, drive standardization, increase productivity, and improve reliability and predictability—in other words, its ability to industrialize an ever-increasing range of business activities. Having honed its skills in the IT function, industrialization is now redefining the outsourcing of services and business processes.