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The ability to settle smaller issues promptly and productively lays the groundwork for dealing with more serious, potentially deal-breaking problems that may arise down the road.
The benefits of effective change management in BPO are measured at both an individual and organizational level.
These days, a new generation of business process outsourcing is focused on creating value beyond cost savings. And as expectations have risen, more and more organizations are looking to their providers for innovation.
Global Sourcing and Delivery
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