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Emerging Economies | India: The innovation advantage
As India modernizes, the successful companies—Indian and multinational alike—will be those that offer customized, innovative products and services that meet the diverse needs of the country’s emerging young middle class.
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Business & the Economy: Aftershock
Global business reality has been fundamentally and permanently altered by economic and financial disruption. The nature and degree of the transformation will vary across industries. But as they consider their response, all executives must master five dimensions of change.
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Outsourcing: A new value proposition
Over the past two decades, outsourcing has dramatically changed the way companies create and distribute value. From its origins as a hardware operations play, the practice has moved first to applications and software, and then to higher-level business processes and services. The next wave of change will take outsourcing into unexplored territory: strategic value and innovation.
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Marketing & Pricing: It’s only a matter of time
Businesses that thoughtfully examine and measure the time customers spend with them, and then either reduce the time costs or enhance the time value of their offerings, can gain an advantage that will continue when the economy recovers.
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Talent & Organization Performance: Creating an agile organization
The new business environment will favor those companies able to execute strategy faster, with more flexibility and adaptability, and move their companies ahead briskly.
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Technology/Information Technology: Transformative IT cost strategies for hard times
For most CIOs, the usual pattern during economic downturns is to slash budgets and focus available spending and resources on maintaining availability, security and application functionality. But that’s not how the high performers do it.
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Financial Services: Banking 2012 - Preparing for a revolution
In the post-crisis industry landscape, success in retail and commercial banking will be redefined by transparency, simplicity and renewed customer-centricity.
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Communication & High Tech: Open innovation - How to create the right new products
The communications industry does not always get much bang for its R&D buck. But new research shows a correlation between companies that meet or exceed their new-product launch plans and those that are more effective at open innovation—establishing relationships with third parties and specialized providers in an open development environment.