Customer Relationship Management: When Two Brands are Better than One
By focusing on combining the best capabilities of both partners, innovative and durable co-branding programs can create significant value for companies and their customers. And they can be particularly useful in an environment of spending constraints.
Strategy & Business Architecture: The Art of Strategic Divestment
Divestiture makes sense only as part of a sound, long-term strategy. Before shedding business units, companies must consider all the options, then be willing to constantly review, replenish and trim portfolios as markets change and evolve.
Risk Management: Changing the Way You Look at Risk
Most corporate risk managers are more concerned about potential catastrophes and financial risk than about operational risks like fraud and mismanagement. As recent events have shown, such inattention can be fatal. Is it time to change your company's risk management culture?
Knowledge Management: Stemming the Brain Drain
Knowledge loss, often an unintended consequence of downsizing, can be one of the costliest problems confronting organizations today. It is also one of the most widely ignored. Better workforce planning and targeted knowledge-retention initiatives can help you avoid losing this key source of competitive advantage.
Communications, Media and Technology: Igniting the Next Broadband Revolution
It's a technology that can add hundreds of billions of dollars to the world's GDP, enough to put the global economy back on a path of vigorous growth. Here's how to make it happen.
Communications, Media and Technology II: How to Improve Telecom Network Business Performance
Network optimization is a crucial early step in restoring the vigor of the telecommunications industry. Given the key role the sector plays in the economy, this company-by-company effort will be watched closely by customers, suppliers and investors.