Irreconcilable Differences
Despite the penalties for failure, too many merger-bound CEOs ignore a key factor that can make or break an M&A deal: culture clash. The solution? Cultural due diligence.

What Goes Around Comes Around
Whether your market is consumer or business-to-business, the emergence of efficient electronic resale markets will fundamentally change the perspective and behavior of your customers.

Old Dog, New Tricks
Learning is an essential part of any company's effort to change and innovate. But to be successful, learning must be extended to strategy and management issues and involve the direct participation of senior executives.

Liberating Human Potential
As the economies of Central and Eastern Europe enter the new century on a wave of technological change and entrepreneurship, the region's companies are emerging as strong and credible global competitors - giving some of their executives second thoughts about the virtues of European Union membership.

Channel Surfing
There is no easy way to increase the number of distribution channels—there isn't even a "best" way. Just ask financial services executives. Their experience shows that successful multichannel design and management vary significantly from company to company. The one common denominator: a consumer-centric game plan that aligns channels with customers and products.

Too big to fail?
A hefty price tag is no guarantee that your large-scale information system will be completed on time and within budget—or even function properly. Indeed, chances are that it won't, which is why IT project risk management has become so critical. Here are a number of field-tested approaches to doing it right.