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How to make your company think like a customer
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Customers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity.
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North America flexes its industrial muscle
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After ceding much of its commodity industrial base to low-cost developing countries, North America is in the midst of a manufacturing revival.
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Think you've got China figured out? Think again
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Western companies that do not commit the resources required to succeed in this complex and challenging market may be jeopardizing their future global position.
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Why big systems are here to stay
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It’s hardly an exaggeration to say that large enterprise IT systems help run the world. But that world is changing.
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Making cross-enterprise collaboration work
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To drive a new era of growth, companies will increasingly be required to collaborate with enterprises outside their corporate boundaries.
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Embracing the consumer IT revolution--at work
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More and more employees are using their own devices and software in their jobs. Company executives must manage this fundamental change to realize the benefits consumer IT brings to the marketplace.
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Preparing for the unpredictable
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By adapting their supply chains to flex with the markets, smart organizations are learning to profit from permanent volatility.
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Is your Wi-Fi strategy enterprise-strength?
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Companies must plan carefully to create their own Wi-Fi network in a way that is robust, scalable and secure.
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