From managing the impact of commerce, immigration and travel trends, to fighting fraud, to handling increased workloads and securing trade in the face of personnel and budget shortages, customs agencies face tough challenges. Accenture helps modernize customs agencies—from manual transactions, paper processes and bureaucracy to streamlined routines and operations.

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Customs agencies in both developed and developing countries look to Accenture to deliver flexible solutions to their most pressing challenges, helping them achieve high performance

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We are helping clients around the world deliver more effective, efficient and affordable solutions in Public Service and Government.


Public Service and Government Client Successes

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A wholly owned subsidiary of Accenture LLP, Accenture Federal Services delivers federal solutions that help our clients seize opportunities amid significant challenges and change. US federal agencies trust us to help them change the way that government works because we work, think and contract differently.

Meet Stephen J. Rohleder, Group Chief Executive, Health & Public Service

Steve Rohleder is group chief executive of Accenture’s Health & Public Service operating group, responsible for all of Accenture’s services globally to public sector healthcare agencies, healthcare provider networks and healthcare payers, as well as services to government and public sector entities.

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Delivering Public Service for the Future Homepage
Delivering Public Service for the Future Homepage
The Accenture Delivering Public Service for the Future homepage offers a wealth of materials that illuminate the path to a better future for public service.

Delivering Public Service for the Future: Navigating the Shifts
Read Accenture’s full global report including where governments currently stand with public service delivery, where they need to be—and how they can get there.

US Government Profile
Read about the current state of US public services and how they can improve public service productivity.

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Explore Public Service and Government Topics
Discover Accenture’s point of view on key Public Service and Government Topics.


Global Delivery: Learn about our delivery experience in more than forty industries


Customer Experience suffers as Organizations make inconsistent use of Analytics, Accenture Research Finds

Enterprises are ready for The Cloud according to research from VMware, Accenture and EMC

Accenture Citizen Self-Service Portal provides easy access to Human Services

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Accenture regularly works with customs agencies to enforce the law and facilitate trade while ensuring the safety of citizens and the security of trade.
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