Jeanne Harris is executive research fellow and a senior executive at the Accenture Institute for High Performance in Chicago. Harris leads the Institute’s global research agenda in information, technology, analytics and talent. In 2009, she received Consulting Magazine’s Women Leaders in Consulting award for Lifetime Achievement.
Harris is the co-author of Competing on Analytics: The New Science of Winning (Harvard Business School Press, 2007), which explains how high-performance businesses are building competitive strategies around data-driven insights that are generating impressive business results. CIO Insight magazine included the best-selling Competing on Analytics (translated into 13 languages) on itss their list of “the most provocative, engaging business books of all-time.”
Her forthcoming book (with co-authors Tom Davenport and Bob Morison) will be published by Harvard Business School Press in early 2010. Analytics at Work: Smarter Decisions, Better Results will show how organizations can create an analytical capability that enables them to routinely make better decisions in every aspect of their business.
During more than 30 years at Accenture, Harris has consulted to a wide variety of organizations in many different industries worldwide. She has led Accenture’s business intelligence, analytics, performance management, knowledge management, and data warehousing consulting groups. Harris has worked extensively with clients seeking to improve their managerial information, decision-making, analytical and knowledge management capabilities.
Her current research topics include the business implications of cloud computing, predicting consumer preferences, building analytic capabilities, analytical talent management and workforce analytics. Other recent research topics include the link between IT and business value, automated decision-making, IT implications of managing intangible assets, enterprise systems/ERP, information worker productivity, improving managerial performance, knowledge management, business intelligence, customer relationship management, customer-centric strategies, and mobile personalization solutions.
Her work has been published in numerous business publications, including Harvard Business Review and Sloan Management Review. Her research has been quoted extensively by the international business press, including the Wall Street Journal, the Financial Times, Forbes Magazine, CFO Magazine, CIO Magazine, Directors and Boards, Computerworld and Nihon Keizai Shimbun.
Harris has been a keynote speaker at dozens of corporate events for executive audiences, including those sponsored by the Harvard Business Review, Computerworld, Gartner and major software vendors.
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