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Outsourcing Beyond the Horizon: Turning Today’s Opportunities into Tomorrow’s Successes
February 20 – 22, 2012
Disney Contemporary Resort in Lake Buena Vista, Florida
In its 15th year, the conference is designed for outsourcing executives from across the industry and around the world who are seeking the very latest insights and ideas. Educational sessions deliver specific actionable solutions to current challenges faced by experienced professionals and case studies feature actual experiences and lessons learned. This year’s summit, titled Outsourcing Beyond the Horizon: Turning Today’s Opportunities into Tomorrow’s Successes, addresses how to capitalize on opportunities created by today’s world financial challenges.
For more information on how to register, please visit:
International Association Outsourcing Professionals (IAOP).
Please note: If you are not an IAOP member already, you will need to sign up as an associate member (complimentary).
A New Approach to Heathcare Management
February 21, 2012 11:20 am - 12:10 pm - Disney Contemporary Resort in Lake Buena Vista, Florida
Beth Ginzinger, President & CEO, Radiant
Ginger Dusek, NA Health & Public Service BPO, Accenture
Kim Mentzer, Health Management Offering Lead, Accenture
Skyrocketing costs and resulting healthcare reform mandates, coupled with an aging population and increases in chronic conditions, demand transformation from the healthcare community. Responding to this unprecedented change and achieving high performance means using knowledge in new ways—from the back office to the doctor’s office.
Healthcare organizations are responding by implementing new operation and service models to increase operational excellence and improve the customer service experience. Through Care Management BPO, healthcare payers are able to realize benefits for their organization, and also for the companies and organizations they serve.
To read our perspectives on how to optimize the health enterprise, click here:
Health Plan and Health Insurance Consulting Services.
Accenture is a major sponsor of the 2012 Outsourcing World Summit. To learn more about how Accenture’s holistic solutions to help the healthcare community optimize the health enterprise amid a changing industry landscape, please visit: Insight Driven Health: Optimizing the Health Enterprise.
January 24, 2012
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