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The Accenture Global Shared Services Conference focuses on achieving high performance through shared services—captive, business process outsourcing and hybrid solutions. Global business services are a key part of today's more agile enterprise.
The conference, held September 26-28, 2011, in Miami, Florida, showcased the strategic vision and practical experiences of several distinctive organizations that have successfully achieved service excellence and created an enduring competitive advantage through shared services solutions. It addressed topics that will help organizations on the road to achieving high performance.Learn more about the topics addressed at the 2011 Global Shared Services ConferenceMulti-Dimensional Shared Services, Multi-Industry AppealLessons from a Master: Mining for Value in a Fast-Moving WorldDrilling for Best-in-Class Capability: Captive/Outsourced/Local/Global BPThe Global Shared Services Talent and Leadership Imperative—the Future is HereLearn more about Accenture Shared Services capabilities.