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Accenture is proud to sponsor Excellence in Government 2014, which provides current and rising federal leaders with the latest innovations and best practices critical to overcoming challenges and furthering career goals and agency missions.
Connect with fellow leaders and discuss solutions on today’s most pressing issues. Join world-class experts, academics and federal officials for an in-depth look at talent and hiring, culture and training, data and performance, and the new workplace.
For more information and to register to attend the event visit Excellence in Government 2014.
Excellence in Government 2014Ronald Reagan Building and International Trade Center1300 Pennsylvania Ave NW, Washington, DC 20004Washington, D.C.May 12-13, 2014
Join the following Accenture Federal Services speakers at the 2014 Excellence in Government event:
David I. MoskovitzChief Executive, Accenture Federal Services
David Moskovitz is Chief Executive of Accenture Federal Services (AFS), a wholly owned subsidiary of Accenture LLP. AFS serves clients in civilian, defense, intelligence and public safety agencies. Mr. Moskovitz oversees every aspect of the federal business, including setting strategic direction, positioning the business in the market, managing client relationships and developing talent.
Previously he served as Global Managing Director for Growth & Strategy for Health & Public Service and as Managing Director of Accenture’s U.S. State & Local government practice. He also has led Accenture’s Health & Public Service practice for New York City.
Mr. Moskovitz has more than 30 years of experience leading large-scale government technology and transformation projects. Prior to joining Accenture in 1994, he worked for 12 years for the City of New York, including serving as a Deputy Commissioner of a 3,000-person division responsible for managing New York City’s government infrastructure.
Mr. Moskovitz is a member of the Executive Advisory Council of ACT-IAC, an organization designed to foster great partnership between government and industry. He is on the board of the Coro New York Leadership Center, an organization focused on training future leaders from all sectors of the community. He also serves as the chairman of the board of Trustees for The Center for Employment Opportunities, a non-profit organization dedicated to providing immediate, effective and comprehensive employment services to men and women returning home from prison.
He earned a bachelor’s degree from Washington University, St. Louis and a Public Policy Certificate from Claremont Graduate School. He was a Coro Fellow in public affairs and served as an adjunct professor at the Robert F. Wagner School for Public Service at New York University.
Elaine BeemanManaging Director of Management Consulting, Accenture Federal Services
Elaine Beeman is responsible for the sales and delivery of management consulting work for a diverse portfolio of clients across civilian, defense, intelligence and public safety agencies. As managing director, she focuses on strategy, talent and organization performance, customer relationship management, supply chain and logistics, finance and enterprise performance and analytics.
Prior to taking on the Management Consulting lead role, she led Accenture’s Customer Relationship Management (CRM) practice for Health & Public Service globally. Additionally, she spent two years in Australia leading the business transformation team for Telstra’s overall transformation program and also led customer service and marketing programs at AOL.
Ms. Beeman holds bachelor’s and master’s degrees in communications from the University of Delaware.
Accenture Federal Services delivers solutions that help government agencies seize opportunities amid significant challenges and change. Our most recent research, thought leadership, credentials and offerings include:
Strategic Government Efficiency—Video
Strategic Government Efficiency
More to Mission, from Within
Human Resources in a Shared Services Environment (video)
Human Capital Analytics: Supporting Smarter Workforce Decisions
Four Ways That Mobility Can Transform Government Solutions
How Well Do You Know Your Workforce?
Trends Reshaping the Future of HR: Managing Your People as a Workforce of One
The New Skills Imperative: Reconnecting Work with the Workforce
The Learning Enterprise
Leveraging Shared Services to Achieve Significant ROI
Financial Systems Shared Services - Are You Prepared for the New Directive?
High Performance Outcomes: Government Shared Services
Accenture Federal Services is proud to have a number of our industry leaders attend Excellence in Government 2014, including:
Kate Abrey is a Senior Manager at Accenture Federal Services and is currently responsible for Accenture’s management consulting at the Transportation Security Administration. In addition to her day-to-day role, Abrey is a co-lead to AFS’s Strategic Government Efficiency initiative targeted at implementing an efficiency framework across the federal government and achieving savings of more than $500M by 2016. Prior to this, she was the Management Consulting Lead for the Department of Energy. She was also responsible for the development and delivery of the Fossil Energy human capital strategy and Fossil Energy continuous improvement program.
Ron Ash heads Accenture‘s Global Health and Public Service Supply Chain and Operations practice. Ash has more than 17 years of experience working with our clients around the world to deliver supply chain programs across a number of sectors including Public Service, Communications and High Tech, Media and Entertainment, and Retail. Over the past nine years, he has focused on helping large US federal agencies solve complex supply chain issues. His current clients include the Department of State, Defense Logistics Agency, American Red Cross, US Postal Service, and DHS.
Craig Bambrough is the Managing Director responsible for managing Accenture Federal Services (AFS) Management Consulting Operations Service Line across the company’s Army accounts, and is focused primarily on improving operational performance in areas such as logistics, personnel management, readiness, services, technology, security and research and development. In addition to Bambrough’s commercial and DOD experience, he is a retired Army Major General whose last military assignment was the Deputy Commanding General, US Army Reserve Command (USARC) and Deputy Commanding General for Reserve Affairs for United States Army Forces Command (FORSCOM) at Fort McPherson, Georgia.
Elaine Beeman is Managing Director of the Management Consulting Business within Accenture Federal Services. In this role, she has overall responsibility for the sales and delivery of management consulting work for a diverse portfolio of clients across civilian, defense, intelligence and Public Safety agencies. As Managing Director, she focuses on strategy, talent and organization performance, customer relationship management, supply chain and logistics, finance and enterprise performance and analytics. In addition to her Managing Director role, she heads AFS’s Strategic Government Efficiency initiative, which is targeted at implementing an efficiency framework across the federal government.
Jim Collier is a Senior Manager in Accenture Federal Services and a leader of the IT Strategy and Transformation (ITST) practice. He has over 23 years of experience with public & private sector clients and has expertise in IT strategy, governance and portfolio management, organizational strategic planning, project management, business process reengineering, program & systems assessments, and large-scale system implementations. Collier’s focus is on helping clients achieve alignment of their IT operations with the organizations strategy, providing an improved focus on the delivery of services and cost effectiveness.
Kevin Greer is an Executive Director at Accenture Federal Services and leads the Management Consulting practice for finance and enterprise performance. With more than 23 years of experience in the Federal government and public accounting industries, he is leading the firm's growth strategy and transformational initiatives for Chief Financial Officer and federal finance clients. In this role, Greer is responsible for the Financial and Information Management Advisory Services for Accenture’s Public Service, defense and intelligence, Public Safety, and civilian agency clients.
Robert McNamara is a Managing Director in Accenture’s Management Consulting practice and leads the Federal Strategy and the North America Sustainability Services practice. He has worked with a wide range of Government, commercial, multi-lateral organization/non-profit clients in both North America and Europe and has over 16 years of management consulting experience. In addition, he co-leads our Strategic Government Efficiency capability for US Federal government clients, helping agencies navigate the current budget environment and improve their mission effectiveness and growth initiatives for Accenture Federal Services.
Roberta Mourão is the Managing Director of Accenture’s Federal Services Civilian Management Consulting practice. She has over 20 years of experience leading projects in enterprise transformation, operating model development, corporate strategy, new business development, operations, and process improvement/Lean Six Sigma programs.
Dana Oliver is a Managing Director in Accenture's Talent and Organizational Performance practice with 17 years of consulting experience in leadership development, process improvement, and strategic planning. Her career has focused on improving service delivery and driving down costs for US Federal organizations.
Scott Quehl is a Senior Principal at Accenture Federal Services, leading in the Strategic Government Efficiency initiative, after serving as the Presidentially-appointed, Senate-confirmed Assistant Secretary for Administration and Chief Financial Officer of the Department of Commerce. Quehl led Commerce in delivering hundreds of millions in savings and other efficiencies through improved budgeting, acquisitions, human resource management, shared services, facility consolidation, and enterprise risk management and performance reporting. He has supported state and local governments as a managing director at JPMorgan Securities, Public Financial Management, and Public Resources Advisory Group. He is a Fellow of the National Academy of Public Administration, a CFO Sage for the Partnership for Public Service, and was selected in 2013 as one of the U.S. Federal Government's Top 100 Information Technology Executives, as a leader in establishing BusinessUSA -- through which businesses can access over 4,000 services from nine Federal agencies.
Annette Peterson Rippert is Managing Director of Accenture Federal’s Technology practice, where she is responsible for driving innovation, thought leadership and delivery of the practice’s most essential offerings—including shared services, IT optimization, data center consolidation, digital transformation, cloud, mobility and analytics.
Jeanne Ward is a Managing Director within Accenture’s Federal Management Consulting practice specializing in Human Capital & Organization Effectiveness. She has spent the past seven years at the United States Postal Service account where she oversees the Marketing and call center business areas.
Mimi Yeh is a Managing Director for Talent & Organization (T&O) Solutions with Accenture Federal Services, a group that delivers innovative solutions to health organizations, government agencies and other public service organizations worldwide. Within Accenture, Yeh helps clients increase productivity, market share, and shareholder value by ensuring that they have the right people with the right skills in the right roles. Yeh’s specific customer focus is on the US Department of Veterans Affairs and the Defense Health Agency.
To contact our industry leaders or for more information on how Strategic Government Efficiency can help you address your agency’s challenges and meet your mission in today’s federal environment, please email email@example.com or visit www.accenture.com/govefficiency.
“Chickens in the hallway…
I bet you didn’t think you’d hear those words to kick off a Keynote about “Excellence in Government”.
But ‘chickens in the hallway’ truly was a seminal moment for me. And, yes, it was a two-legged farm animal that crystallized the meaning of an efficient, proactive, and citizen-driven government of the future. Let me explain…
About ten years ago, I was involved with a project that hatched in New York City with Mayor Michael Bloomberg. At the time, we had a 9-1-1 system in place, like almost every part of the country. But when Mayor Bloomberg took over, he quickly realized that there was no simple, direct way for a citizen – in his eyes, a ‘customer’ – to call their city government and ask for help or assistance. What he wanted was a single phone number that citizens could call to get access to all of City government. This became the now famous NYC “3-1-1” program.
When we were asked to help plan and design the new capability we started thinking about phasing it in. . .
The Mayor would have none of it. The Mayor’s vision was to go live – City-wide big bang!! That’s bold! He believed that if the city’s citizens were shelling out $50-$60 billion dollars a year in city taxes, they earned the right to a system where you picked up the phone and got a person.
This so fundamentally changed the relationship between the City and its citizens that the NY Times called the initiative a “profound innovation” and said that it made NYC feel like “smallville”.
New York City…more than $8 million people…. Smallville… Can you believe it?
As you can imagine, the system got millions of calls – and some pretty weird ones. My favorite was a call that came in from a frantic resident, who said she was being harassed by a landlord to vacate their apartment – and the landlord’s method of choice was to set a bunch of chickens loose to roam the hallways. So, the call came in, the citizen service rep took it live, and with the use of some pretty sophisticated technology, she was able to quickly assess the call and determine which agencies could help the resident vacate the chickens rather than vacate the humans from the apartment.
For me, that event crystallized everything about good government…leaders with bold ideas, public sector workers who implemented it with passion, having the tools and right mindset to get it done…but – most of all – fundamentally shifting the way citizens interact with their government for a positive outcome.
Years after, I still have chickens on the brain. And, lest you think otherwise, that’s a good thing…”
- David Moskowitz, Keynote May 12, 2014
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