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New York, NYSeptember 24-25, 2014
Accenture is proud to be a gold sponsor of the upcoming Digital Customer Experience Strategies Summit. September 24th & 25th 2014 in New York.
Please join us at this exciting event to better understand the digital opportunities and challenges for the next generation of CX. Learn from the case studies and experts including Accenture’s Nan Nayak, Managing Director and Global Lead Customer Experience & Social Practice, who will be presenting on the topic of Beyond Usability: Design for Continuous Digital Customer Delight and Drive Conversions.
Register now and use our VIP Code: ACCEN20 to receive a 20% discount. Remember to use the VIP Code while registering.
For more information please visit Digital Customer Experience Strategies Summit.
The Hilton New York1335 Avenue of the AmericasNew York, NYSeptember 24-25, 2014
Nandini Nayak, Accenture Interactive, Managing Director and Global Lead Customer Experience & Social Practice, will present on the topic of: Beyond Usability: Design for Continuous Digital Customer Delight and Drive Conversions.
Engaging and delighting today’s digital customers demands next level design approaches that fuel consistent, differentiated customer experiences across all touch-points. Shift your thinking from “users” and “usability” to “consumers” and “consumability.”
Learn how to develop a customer-centered design strategy that recognizes what digital customers best respond to, and create digital experiences that delight and go beyond “usability.”
The latest thought leadership from Accenture:
Beyond Usability: Designing for Continuous Customer Delight
Customer Desires vs. Retailer Capabilities: Minding the Omni-Channel Commerce Gap
Digital Transformation: Re-imagine from the Outside-in
Learn more about Accenture Interactive digital marketing services and offerings
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