Accenture Technology Labs Blog
Bold thinking, commentary and application of new technologies that address many of the key business challenges facing organizations today.
Accenture Technology Labs
 
 
It’s time for our sixth post in a series dedicated to the effective use of social data. This one revolves around the value area of customer service, which for our purposes we’ll define as the provision of service to customers, before, during and...
 
 
 
 
Today’s topic in this series on using social data in the retail industry is related to price and efficiency. Everyone likes lower prices and many retailers offer competitive pricing as a way to differentiate. To make this strategy work, however,...
 
 
 
 
The fourth post in this series is about information and expertise. How can retailers use social data to augment the value they provide to customers? Stores already train staff members to answer questions or introduce customers to new products; t...
 
 
 
 
With this post, we continue the series about how companies, and specifically retailers, can effectively use social data. The third area that can differentiate retailers is product selection. Stores carry an assortment of brands and differing qua...
 
 
 
 
In the previous installment I talked a little bit about how we can do anomaly detection and gave some background to the framework we use to perform anomaly detection on log files. Now it’s time for a working example of how we can detect an anoma...
 
 
 
 
As promised, we are delving into six possible areas of traditional value delivery in retail—and how social data can be used to enhance those values. The first pillar we discuss is convenience, which is a major differentiator for some retailers. ...
 
 
 
 
A central problem facing many businesses today is not a lack of data, but the lack of a clear, actionable plan for what to do with the data. This is particularly the case for social data. During the past few years, the attitude towards social data...
 
 
 
 
Many enterprise environments are awash in copious amounts of log files. Sifting through the numerous log file data sources to find errors and anomalies can be a daunting task. However this rigor it is critical to application debugging, anomaly d...
 
 
 
 
At Accenture Technology Labs, we’ve kicked off an initiative to create a Digital Workforce Platform. Why? Although many companies are beginning to look more digital on the outside, most are still not truly digital on the inside. For instance, they...
 
 
 
 
The recent expansion of 3D printing has compelled companies across many industries to change the way they think about manufacturing. Advances in 3D printing have allowed the creation of more complex designs with less overhead and enterprise comp...
 
 
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The Accenture Technology Labs blog will feature the opinions and perspectives from the very people that are driving innovation today for Accentu...

 
 
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