Global Convergence Forum 2011
Welcome to Accenture’s blog for the 22nd annual Global Convergence Forum. Here we set the stage for the forum in Rio de Janeiro, offering insights and opinions on topics that will help you to optimize your forum experience.
What a great group of industry thought leaders and what a great atmosphere for our Global Convergence Forum in Rio! Who can forget our fun evening on Sugarloaf mountain? Lindo maravilhoso! I hope that you were able to meet some new friends an...
At Accenture’s Global Convergence Forum 2011, panelists from Accenture, Cisco, Motorola Mobility, and Salesforce.com debated the key technology trends affecting business today. A number of important key trends emerged, including that cloud comp...
During day two of the Forum, a breakout session addressed how traditional communications channels in the enterprise are progressively being superseded by mobile channels. This is being driven by the next round of "killer apps" for bus...
At the Global Convergence Forum 2011, business leaders from major communications companies shared examples of how they are engaging the digital consumer.
Oi is leveraging call centers to create a positive customer experience, while implementing...
Speaking at the Accenture Global Convergence Forum 2011, Luiz Eduardo Falco, President and CEO of Oi noted that in telecommunications, Brazil and Oi share a "largeness" of ideas and actions.
Brazil is one of the largest markets in the...
At today's Forum kickoff, Marty Cole, Group Chief Executive, Communications & High Tech, Accenture identified four major shifts that are changing our world:
1. We’re going mobile. In 2013, mobile internet use will overtake desktop in...
Boa tarde! Welcome to my beautiful hometown of Rio de Janeiro. I hope you enjoyed safe travels! Sorry about the few rain showers today but tomorrow should be very nice. Be sure to stop by the Forum registration desk, which is open from 1:00 ...
We’re seeing more and more communications industry players evaluating and executing pioneering infrastructure sharing arrangements. So what are the implications on business models, customer experience, and operational capability requirements in ...
The future is bright and we'll deliver a real 20/20 technology vision at the Global Convergence Forum.
What opportunities and challenges will new technology offer for your organization over the next 24 months? This will be an important discus...
The "always on, always connected" consumer is alive and well and looking to buy. A breakout session at GCF 2011 will discuss how the urban consumers in Brazil, Russia, India and China (the BRIC markets) are leap-frogging the average ma...
Next >>