Accenture U-Blog - Utilities Forum
Welcome to U-Blog, where we offer insights and opinions on the latest energy marketplace trends and events, particularly as they relate to the new energy consumer.
Accenture U-Blog - Utilities Forum
 
 
The term “independent power provider” (IPP) has taken on new meaning.  Distributed and micro-generation, all the way down to the retail consumer level, are growing fast. This phenomenon is part of a greater trend toward decentralization and mass p...
 
 
 
 
The end state for the connected home is simplicity and convenience at an affordable cost for consumers, but getting there is going to be quite complex. Who will be the winners for the connected home platform and who will reap the benefits of the e...
 
 
 
Published: Nov-05-14
 
Maybe we’ve got it wrong.   We’re always talking about how consumers want to control the devices in their homes—lights, alarms, appliances and entertainment (and let’s not forget about new services like remote pet monitoring)—from their smartpho...
 
 
 
Published: Oct-07-14
 
Did you know that 44 percent of consumers would be likely to sign up for one or more connected homes services from their energy provider? That’s the news from Accenture’s latest research, where the key message is not so much about the emergence of...
 
 
 
 
We are now into the second generation that has grown up digitally literate, where computers—in all their forms—are just another part of daily life. Just as Baby Boomers may prefer a newspaper over a tablet, members of Generations Y and Z cannot im...
 
 
 
 
Remember during Web 1.0 when everyone was excited about e-mail? Now, a decade or so later during the age of Web 2.0, complex and instantaneous interactions are commonplace. How time flies! And yet, as rapidly and dynamically as the Internet has ch...
 
 
 
 
We all know that customers like to be understood, engaged and served based on their unique concerns and needs—this is nothing new. However, the tools and capabilities we use to accomplish this for large numbers of individual customers simultaneous...
 
 
 
Published: Aug-22-14
 
We discussed in our previous U-blog that success for utilities will depend increasingly on digital capabilities and an omni-channel experience. Consumers have come to expect a variety of interactions on any of the multiple devices they use on a da...
 
 
 
 
I recently asked a group of MBA students: “Would you work for a utility?” A decade ago, all the hot jobs were in banking or technology, but more than a few of these folks said they were actively looking at utilities. Clearly, much has changed in 1...
 
 
 
Published: Jul-28-14
 
Leonardo da Vinci once reputedly intoned that simplicity is the ultimate sophistication. But is simplicity always better when it comes to business? For customers, this certainly seems to be the case. Look at “just-in-time” inventory systems (such ...
 
 
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About the Author

Greg Guthridge
With almost 25 years of energy industry experience, Greg currently leads Accenture’s Asia Pacific Utilities practice, which encompasses a vast array ...
 
 
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