P&C insurers are juggling multiple core systems that are old and incapable of keeping up with today’s technology and consumer demands (see my last blog post). The good news: many of them are ready to invest. A recent Accenture survey of clai...

Today’s digital-savvy consumers demand service when—and where—they want it, and they have little patience to wait for claims settlements. Yet when you consider the following stats, it’s no surprise the core systems of the US property and casualty ...

Most property and casualty (P&C) insurers agree—their claims management system is not modern or flexible enough to respond to changes in systems and behaviors. The solution? The Accenture North American Claims Investment survey found the top p...

I wrote earlier about trends in cloud computing that are changing the insurance game. What does this mean for insurers, and what can they do to prosper today—and achieve a competitive advantage in the future? Five actions for insurance cloud c...

Cloud computing was one of the big trends of 2012, and it will continue to play an important role for insurers in 2013. A recent Accenture report highlights three trends in cloud computing that insurers should pay attention to, and suggests steps ...

This is the fourth part in a four-part series on enhancing core claims systems to improve claims outcomes. If you’re just joining us, you may want to read earlier parts of the series: Crunch time: P&C insurers tell us they’re ready to inve...

Accenture research: Equity analyst survey and claims investment surveyA global survey commissioned by Accenture and conducted by Institutional Investor Market Research Group found that insurance equity analysts: Expect higher profitability, ...

Last week, I introduced how P&C insurers plan to invest in new core claims systems to manage risks, meet client expectations and optimize claims outcomes. This week, I’ll talk about how insurers plan to use data analytics to improve their clai...

As we wrap up the last weeks of the year, I wanted to share recent insurance news from the Accenture Newsroom. AXA and Southern Trust choose Accenture AXA is one of the world’s leading insurers, and Accenture is pleased to be working with it ...

It has been a good and busy year for Accenture Software for P&C Insurance. Before we close out the year, I wanted to share a few pieces of press that we’ve gotten. Claims Beat Bill Garvey hosts a series called Claims Beat with Insurance J...