Accenture research on the high-net-worth individual (HNWI) market segment shows that this is a very diverse market. Generally, this segment: Owns high-value primary residences on the West or East coast. Maintains liquid assets of $5 million o...

Who’s got your back? Apparently no one. Accenture’s new Global Retirement Services Survey shows that consumers are concerned about underfunded pension schemes and are ready to invest to take care of themselves in retirement. In our survey of mor...

I’m pleased to announce that Accenture has released a new report on the retirement services market. To learn more: Read the survey: Global Retirement Services Survey: Consumers see the light as retirement shortfall looms: Pensions crisis an ...

In today’s competitive environment, high performance in the life insurance industry is increasingly a matter of cost control, agility and responsiveness. Taken a step further, life insurers need to be able to structure and manage product developme...

On Tuesday, my colleague Erik Sandquist wrote a guest post about empowering agents to employ digital as a competitive weapon. In a recent issue of PropertyCasualty360, he goes into more depth about the four key steps that carriers need to take to ...

While the agency channel is still dominates insurance distribution in North America, changes in consumer behavior and competitive pressure from direct writers are prompting a shift in the agent’s role. Rather than viewing digital as a competitive ...

This is the third in a series on technology trends in life insurance. If you haven’t already, check out the first two posts in this series: Multichannel capabilities, advanced analytics and customer segmentation. IT infrastructure, data capt...

Last week, I discussed technology-enabled capabilities that life insurers should develop, especially multichannel capabilities, advanced analytics and customer segmentation. This week, I’d like to address software trends that affect the life insur...