Tagged items for Measurement: Posts: How to Let Your Customers Become the Boss of IT (part 3) http://www.accenture.com/us-en/blogs/accenture-blog-for-internal-it/Lists/Posts/ViewPost.aspx?ID=22 Tags: running IT like a business, managed services, customer management, measurement, metrics, IT strategy Posts: Learn to Treasure IT by Learning to Measure IT (part 4) http://www.accenture.com/us-en/blogs/accenture-blog-for-internal-it/Lists/Posts/ViewPost.aspx?ID=23 Tags: measurement, IT strategy, IT transformation, running IT like a business