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Accenture worked with tw telecom and Oracle to create a financial reporting platform to support rapid growth.
tw telecom, a leading provider of managed network services, has grown rapidly since launch, recording 31 consecutive quarters of growth. With the business becoming more complex, and entering new markets and geographies, its senior management decided that the time was right for a significant upgrade to its financial and supply chain systems as well as process improvements. This was essential to ensure ongoing compliance and to deliver a wide range of business support capabilities.
With Oracle’s PeopleSoft selected as the ERP platform, Accenture was chosen as systems integrator and program manager, working alongside tw telecom and Oracle teams to implement a substantial, business critical solution. Close collaboration and effective teaming throughout the project were vital to ensure on time and on budget delivery. The end result has provided tw telecom with a future-ready, scalable and flexible business platform that will grow and adapt with the business as it continues its journey to high performance.
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In 2010, tw telecom determined that its financial systems platform would not be able to keep pace with its growth, business model, and network expansions into other markets. Similarly, the company new it needed to expand as its products and services became more complex, including co-location, security, advanced transport and wavelength services.
While the most pressing need tw telecom faced was a redesign of its charts of accounts in order to ensure financial reporting compliance with tax and other regulatory requirements, it also needed to ensure that financial reporting could scale to meet future growth and the demands of entering international markets. Accordingly, the company’s senior management identified this as an ideal time to undertake a more far-reaching and fundamental upgrade of its ERP platform. They chose to make a substantial system upgrade which could support multiple business processes, including capital projects, vendor payments, receipts and collections, purchase orders, receipt of goods and services, all accounting transactions, and internal and external financial reporting.
Because of our proven ability to lower implementation risk, tw telecom felt confident in their decision to work with Accenture as the program management company and system integrator. Tw telecom felt that our database of knowledge and experience significantly lowered their risks. Additionally, the company knew that we were in a position to offer them a wide-range of support services. And finally, tw telecom felt confident in our expertise in implementing Oracle product. Our long standing relationship with Oracle which dates back to 1991; today we are one of Oracle’s largest implementation partners, having assisted with the integration of nearly 300 Oracle ERP solutions for more than 190 clients in a wide range of industries.
A steadily growing business like tw telecom has to ensure that its financial reporting systems are capable of supporting the business to the next level, ensuring compliance, providing support for decision making and helping finance and operational teams to work as effectively together as possible. The implementation of a new ERP system is fundamental to that goal, but it’s also a major undertaking that needs to happen without distracting significant resources from the business. Because of the close collaboration between tw telecom, Accenture and Oracle this is exactly what has been achieved.
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