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Learn how Accenture helped a Spanish savings bank achieve IT excellence and transformation of its core banking platform with Alnova Financial Solutions. ™
This Spanish savings bank has more than three million customers, over €60 billion in consolidated assets and an extensive network of retail outlets with more than 1,000 branches and more than 6,500 employees.
When the bank executed a major merger, it seized the opportunity to transform its core banking platform with the implementation of Alnova Financial Solutions.™
The bank recognized the need for IT excellence, especially in light of market conditions that demanded increased speed and flexibility.
To help design and implement the IT transformation, they needed to tap the expertise of a service provider with deep industry skills and the range of capabilities required to deliver a project of such broad scope.
The bank turned to Accenture, because we had repeatedly demonstrated an ability to help banks transform their operations to achieve high performance.
Following their merger, the bank leveraged Accenture’s deep expertise and knowledge of its operations to assist with the technology integration.
Accenture teamed with the bank to help reduce costs, streamline business processes, create custom IT solutions, improve service quality within existing business functions, and extend its offerings into new product areas. A key component of this improvement program was the deployment of Accenture’s Alnova Financial Solutions,™ a core banking application with a special focus on retail banking needs.
To further reduce IT costs, the bank decided to outsource application and infrastructure support to Accenture for seven years. Accenture and the bank created a joint venture, through which Accenture provides management services while the bank maintains ownership of the assets.
The joint venture operation:
Based on the success of this outsourcing model, the bank extended the arrangement for an additional 10 years.
Following the merger, Accenture led the technology integration effort that extended Alnova Financial Solutions™ across the newly formed entity, including migrating business data and developing the functionalities required by the new bank. The technology integration effort was implemented in a “big bang” rollout with minimal impact on end users and customers.
With Accenture’s help, the bank successfully completed its merger integration, while seizing the opportunity to transform its core banking platform. The bank now has improved access to world-class business and information technology, enjoying a higher level of service with fewer incidents and greater platform resiliency.
The bank can take advantage of a consolidated model that provides:
Improved performance and service quality resulting from a more industrialized model for application development and platform operation
Better organizational efficiency, with no duplication in functions and roles
Access to Accenture’s worldwide network of highly experienced resources
Flexibility to easily adapt resources to service demands while keeping costs contained
Accenture continues to help the bank build on its success as they continue on the path to high performance.
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