Human Services Client Successes

Select an area of the map to learn about where we are helping clients around the world deliver more effective, efficient and affordable solutions in human services or view our featured success stories.


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Featured Success Stories

Public Service and Government Client Successes

Select an area of the map to learn about where we are helping clients around the world deliver more effective, efficient and affordable solutions in Public Service and Government or view our featured success stories.

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Featured Success Stories

New York City 311: Public Service Call Center Solutions

Norway: Transforming Pension Benefit Administration

Inland Revenue Authority Singapore: Interactive Tax Administration System using Microsoft .NET

New York City 311: Public Service Call Center Solutions

With Accenture’s help, the city of New York implemented a public service call center solution, NYC 311, to provide optimal customer services for residents.

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Norway: Transforming Pension Benefit Administration

Accenture worked on Norway’s pension reform, a five-year program transforming pension benefit administration with leading public-sector practices.

Inland Revenue Authority Singapore: Interactive Tax Administration System using Microsoft .NET

Based on its technological skills and global systems integration consulting experience, Accenture was selected by the Inland Revenue Authority of Singapore to transform its core IT infrastructure and systems.


Poste Italiane: Next-Generation Postal Services

New Zealand Customs Service: Customs Modernization Program


Poste Italiane: Next-Generation Postal Services

Accenture helps Poste Italiane develop a new CRM capability, preparing for the European postal market liberalization.

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New Zealand Customs Service: Customs Modernization Program

Accenture collaborated with the New Zealand Customs Service to design and implement a Customs Modernization program from the ground up.

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Norway: Transforming Pension Benefit Administration

Accenture worked on Norway’s pension reform, a five-year program transforming pension benefit administration with leading public-sector practices.

Italian Ministry of Health: Integrated Information System

Italian Ministry of Health: Integrated Information System

The Italian Ministry of Health has a new global integrated information management system capability that integrates individuals’ health information from regional systems.

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Georgia SHINES: Child Welfare Automation

Georgia SHINES: Child Welfare Automation

Accenture developed a robust, Web-based case management application for child welfare automation throughout the state of Georgia.

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Michigan Human Service Agencies: Technology and Business Process Innovation

AHS: Service-Oriented Architecture

Michigan Human Service Agencies: Technology and Business Process Innovation

Read how Accenture worked with Michigan state government to reduce cost maintenance and improve technology for state-supported programs.

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AHS: Service-Oriented Architecture

Read Accenture’s research on how service-oriented architecture makes it possible for human service agencies to achieve cost and time savings as well as the flexibility to make legacy systems work for the agency.

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Get in touch +1 (312) 842-5012   +1 (877) 889-9009

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Health & Public Service Client Success Maps


Health & Public Service Client Success Maps

Explore our Health, Human Services, Defense and Public Safety, and Public Service and Government client success maps to learn about where we are helping clients around the world deliver more effective, efficient and affordable solutions.


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Accenture Public Service and Government Client Successes 
Learn how Accenture is helping clients around the world to deliver more effective, efficient and affordable solutions in Public Service and Government.
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