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Accenture helped enhance the e-commerce platform for a leading office supply retailer.
A leading office supplies retailer needed to enhance its existing IBM WebSphere Commerce application to drive new customers to its online store. The retailer selected Accenture to help support its upgraded e-commerce solution.
Accenture formed a dedicated team to work directly with the client and manage the system integration process—working with the client’s multiple third-party, back-end systems. In addition, the team maintained the existing WebSphere Commerce application and developed the needed e-commerce enhancements. Accenture helped the retailer create a solution that would manage its daily online ordering system operations more effectively. Accenture also implemented a Retailer Branding Information System to handle 39 enhancements and a separate Format Manager project to handle the back-end sales ticketing system, which is integrated with IBM WebSphere Commerce.
2012