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This leading Italian bank, a subsidiary of a large global banking group, has more than 900 branches, more than 9,000 employees and more than 1.7 million customers.
Its net banking income in 2010 exceeded €1.2 billion.
When its new parent company needed help in setting up an online banking service, it called on Accenture.
Accenture identified specific focus areas for the initiative, including online and mobile banking channels; a selling platform and back-office portal; a content management platform; and enhancement of the bank’s other channels such as automated teller machine and telephone banking. We provided project management, business process design, technical architecture and infrastructure, solution development and commercial strategy assistance.
Accenture implemented a Microsoft- based solution that reduced total cost of ownership and leveraged existing IT skills. Microsoft verified the architecture and infrastructure blueprint, while professionals from Avanade—a company majority-owned by Accenture—were leveraged for the application development.
Accenture also, managed a comprehensive, detailed design phase that ensured that the new platform met all of the group’s requirements and integration needs while minimizing its dependence on multiple systems and maximizing the reuse of existing services.
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