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Peter Van Delft, program manager, KPN, explains how Accenture is helping KPN, the leading telecom company in the Netherlands, use Oracle Siebel CRM to consolidate services across multiple business lines.
The program will significantly improve the customer experience.
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Download Video Transcript [PDF, 62.25 KB] PDF Help View the related credential: Accenture Helps KPN Drive High Performance with a Next-generation Oracle Architecture .